RED PINE CAMP

Job Description

CAMP COORDINATOR

The Camp Coordinator is responsible for ensuring the smooth operation of Red Pine Camp during the camping season in accordance with the guidelines and policies established by the Corporation. As a member of Senior Staff, the Camp Coordinator acts as a positive role model for staff and campers, alike, and maintains a visible and engaging presence at camp throughout the summer. A comprehensive manual, outlining all the daily duties and responsibilities, for the Camp Coordinator, is available for review in the Camp office.

The Coordinator reports directly to the Chair of the Operating Committee and liaises with each member of the Operating Committee related to specific departmental operations. The Coordinator works collaboratively throughout the summer with the camp’s three permanent employees: the camp’s Business Manager and the two Custodial Staff.

The Coordinator is supported by an Assistant Coordinator. The Coordinator is responsible for delegating responsibilities to the Assistant Coordinator and for developing a schedule for sharing staff supervision. The Coordinator and Assistant Coordinator oversee a team of 13 Senior Staff and a team of 54 Junior Staff who are 16 and 17 years old.

HUMAN RESOURCES

Goal: To ensure that staff is providing excellent service to campers throughout the summer.

Objective 1: To train, monitor and evaluate Senior and Junior Staff.

Action Plan:

  • plan all staff pre-camp orientation and training including organizing Senior and Junior pre-camps (June).
  • "set the tone" for the summer which encompasses a common customer service focus for all staff, a respectful and safe workplace and an adherence to the camp’s rule and operating procedures.
  • promote the "How may I help you?" philosophy of optimum service by staff members to all campers.
  • ensure the Senior Staff conduct themselves in accordance with the standards established by the camp.
  • provide advice to Senior Staff members on proper methods of supervision, staff management, problem-solving and enforcing the Rules of Conduct for Junior Staff.
  • schedule Senior Staff to ensure a balanced workload between staff members. This includes day and evening scheduling, days off, the duty roster for the closing of camp facilities at the end of day, the Senior Staff sobriety schedule and monitoring the cleanliness of the Senior Staff Lounge.
  • monitor Senior Staff on an on-going basis and providing timely feedback when necessary.
  • review and approve weekly Junior Staff work schedules prepared by the Senior Staff to ensure that duties are being carried out in an effective and an equitable manner.
  • provide feedback to all staff during the weekly "change over" meeting on Saturday.
  • conduct a mid-term evaluation and final evaluation for each member of the Senior Staff, in consultation with the Assistant Coordinator.
  • ensure that the Senior Staff complete a mid term and final evaluation for each member of the Junior Staff. The coordinator reviews and approves all Junior Staff appraisals.

Objective 2: To ensure a healthy and safe environment for the Junior Staff.

Action Plan:

  • communicate clear expectations, and provide appropriate and consistant discipline, as required, related to the Junior Staff Rules of Conduct at all times.
  • as the guardian for the Junior Staff, counsel and advise individual staff members, as required.
  • plan and organize Junior Staff functions in conjunction with the Senior Staff and cabin representatives, to establish a positive atmosphere and to maintain a high level of staff spirit and morale.
  • liaise with parents and Senior Staff - in a timely manner - related to any incidents of illness or injury among the Junior Staff.
  • inspect the Junior Staff cabins and design initiatives to ensure the cleanliness, tidiness and appropriate hygienic conditions of the buildings and personal belongings.
  • report any situations which involve accidents/injuries to members of staff and to the parents of Junior Staff.
  • in concert with the medical staff, implement special cleaning and laundry schedules to combat illness.
  • liaise with the Junior Staff cabin representatives, assist with the planning and execution of Junior Staff extra curricular activities and discuss Junior Staff concerns.

CUSTOMER SERVICE

Goal: To demonstrate a high level of leadership and promote camping in accordance with values and policies of Red Pine Camp.

Objective 1: To connect and communicate with campers on a weekly basis.

Action Plan:

  • greet campers on Saturday.
  • communicate the "rules of conduct" to all campers on Saturday evening.
  • communicate the "rules of conduct" to all LIT's on Saturday evening.
  • interact enthusiastically with campers on a daily basis.
  • encourage, identify and recognize the contribution made by volunteers.
  • review, summarize and circulate the feedback provided by weekly Camper Comment Sheets to ensure that staff members respond quickly and effectively to valid concerns or recommendations for improvements and refer policy comments/questions to the Operating Committee.
  • coordinate the recogntation of staff regarding positive feedback obtained from the Camper Comment Sheets.
  • report any incidents which may result in legal action or severe adverse publicity to the Chair or designated Committee member in camp at the earliest opportunity and follow up with a written report as soon as possible.

 

Objective 2: To provide a safe environment for campers.

Action Plan:

  • review, revise, circulate, and implement emergency safety and health procedures such as the Fire Emergency Plan, and the Waterfront Lost Person Drill.
  • complete an "incident report" in the event of a serious accident, injury or situation.
  • work collaboratively with the office staff to ensure repairs are made to camp facilities in a timely fashion and that good lines of communication are maintained among all of the Red Pine stakeholders - shareholders, campers, staff, Board members, Committee members and staffs of agencies providing goods and services to the camp.
  • liaise with the Doctor and/or Nurse concerning the health of campers and staff, restricting staff visitors and ensuring the availability of prompt transportation to area hospitals.

COMMUNICATION

Goal: To ensure ongoing and effective communication.

Action Plan:

  • liaise with the Operating Committee from September to June to represent the summer staff viewpoint to issues under consideration.
  • liaise with the weekly Committee member on duty.
  • promote good relations with the camp’s neighbours and ensure any issues which may arise are reported to the Business Manager, Operating Committee and Board.

PROGRAMMING

Goal: In collaboration with the Operating Committee, to oversee the preparation and implementation of all weekly program-related plans (Family Program, Junior Program, LIT, Waterfront, Crafts).

Action Plan:

  • meet with the Family Program Senior and Volunteer Family Programmer each week to review plans, provide guidance, and ensure adequate staff support is provided.
  • ensure that adequate "back-up" plans are prepared.
  • ensure equipment and supplies inventories are maintained throughout the summer.
  • ensure programming is in accordance with the values of Red Pine Camp.
  • ensure the promotion of all program-related activities.

 

EVALUATION

Goal: To provide comprehensive feedback on camp operations at the end of the camping season.

Objective 1: To prepare and submit a Coordinator’s Report.

Action Plan:

  • highlight any major issues from the summer and the steps taken to address them.
  • highlight successful changes.
  • provide recommendations on improvements for the following season.
  • prepare a summary report which identifies senior and junior staff suitability for future rehiring.

Objective 2: To ensure each member of the Senior Staff submit a year-end report.

Action Plan:

  • review the year-end report format with each member of the Senior Staff prior to the completion of year-end reports.
  • review each year-end report prior to its submission.
  • designate and monitor the deadline for submitting reports.

Objective 3: To meet with the Operating Committee for a post-summer de-briefing.

Action Plan:

  • discuss in a confidential manner insight into the summer operations and staffing.